Privacy Policy

Effective Date: June 03, 2026
Last Updated: June 03, 2026

Bravon.ventures ("we", "us", "our") operates the Minds Pulse and Minds Radar mobile applications (the "Apps"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Apps.

1. Information We Collect

1.1 Personal Information You Provide

When you create an account or use our Apps, we may collect:

• Name (first and last)
• Email address
• Phone number
• Company/organization name
• Job title/role
• Profile photo (optional)

1.2 Business Data You Import

You may choose to import business data into the Apps:

• Contact lists and CRM data (via Excel/CSV upload or CRM API connection)
• Sales pipeline data, deal information, and revenue figures
• Team member performance data (Radar only)

This data is provided by you and remains under your control.

1.3 Automatically Collected Information

When you use our Apps, we automatically collect:

• Device information (model, OS version, unique device identifiers)
• App usage data (features used, session duration, navigation patterns)
• In-app purchase history
• Crash reports and performance data
• IP address and approximate location (country/region level only)

1.4 AI Interaction Data

When you interact with Pulse AI or Radar AI features, we collect:

• Chat messages and queries sent to the AI
• AI-generated responses and recommendations
• Feature usage patterns for AI services

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Apps and their features
• Process in-app purchases and manage subscriptions
• Deliver AI-powered coaching, recommendations, and analytics
• Calculate scores (performance scores, NHI, Data Confidence)
• Send transactional notifications (purchase confirmations, account updates)
• Improve our Apps through anonymized analytics
• Provide customer support
• Comply with legal obligations

3. Data Storage and Security

3.1 Storage Location

Your data is stored on secure servers located in the European Union (EU), in compliance with GDPR requirements.

3.2 Security Measures

We implement industry-standard security measures including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Access controls and authentication
• Regular security audits
• Automated backups

3.3 Data Retention

• Account data: Retained while your account is active and for 30 days after deletion request
• Business data: Deleted within 30 days of account deletion or upon your request
• AI interaction logs: Retained for 90 days for service improvement, then anonymized
• Payment records: Retained as required by applicable tax and financial regulations

4. Sharing Your Information

We do NOT sell your personal information. We may share data with:

4.1 Service Providers

• Cloud hosting (EU-based infrastructure)
• Payment processing (Apple App Store, Google Play)
• AI model providers (for processing AI queries — data is not used for model training)
• Analytics services (anonymized data only)

4.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such change.

5. Your Rights Under GDPR

As a data subject in the EU, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Restrict processing of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time without affecting lawfulness of prior processing

To exercise these rights, contact us at: privacy@bravon.ventures

We will respond to your request within 30 days, as required by GDPR.

6. In-App Purchases and Subscriptions

6.1 Payment Processing

All payments are processed through Apple App Store or Google Play. We do not collect or store payment card information.

6.2 Subscriptions

• Pulse Pass (€14.99/month) and Radar Pass (€19.99/month) are auto-renewable subscriptions
• Credit packs (Pulsys/Signals) are one-time purchases
• Manage subscriptions through your device's app store settings

7. Children's Privacy

Our Apps are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

8. Third-Party Integrations

When you connect third-party services (Odoo, HubSpot, Pipedrive), we access only the data necessary to provide our features. We do not store your CRM credentials  —  we use secure OAuth tokens or API keys that you can revoke at any time.

9. Cookies and Tracking

Our mobile Apps do not use cookies. We use minimal analytics tracking (anonymized) to improve the user experience. You can opt out of analytics in the app settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the App or via email. Continued use after changes constitutes acceptance.

11. Data Protection Officer

For GDPR-related inquiries:

Data Protection Officer
Bravon.ventures
Luxembourg
Email: privacy@bravon.ventures

12. Contact Us

Bravon.ventures
Luxembourg
Email: info@minds-app.eu
Website: minds-app.eu
Support: minds-app.eu/support